Meet the Founder

Adjani Jenkins-Lemar, LSW

Founder & CEO, AJL Consulting Group

About Adjani

Adjani Jenkins-Lemar is a licensed social worker, healthcare systems educator, consultant, and program developer. She founded AJL Consulting Group to help individuals, families, caregivers, professionals, and organizations understand complex healthcare systems and make informed decisions with greater clarity and confidence.

Her work is grounded in approximately six years of experience across emergency, trauma, inpatient, outpatient, primary care, rehabilitation, long-term care, chronic disease management, and community-based healthcare settings. Across those environments, she saw the same structural problem repeatedly: people were expected to coordinate care, understand coverage, complete complicated processes, communicate across systems, and make major decisions without being taught how the system worked.

Adjani developed AJL’s healthcare systems literacy approach to address that gap. Her work helps people identify responsibility, oversight, accountability, available mechanisms, documentation needs, and practical follow-through. She also develops presentations, participant tools, implementation resources, and organizational programs that translate complex systems into usable knowledge.

Education

• Master of Social Service, Bryn Mawr College Graduate School of Social Work and Social Research

• Bachelor of Social Work, Neumann University

Professional Recognition

• Distinguished Alumni Award, Neumann University

• Social Work Award for Excellence

• Phi Alpha Honor Society

• RISES Integrity Award, Neumann University

Professional Experience

• Healthcare systems navigation

• Emergency, trauma, inpatient, outpatient, and primary care social work

• Hospital discharge planning and care transitions

• Benefits and community-resource navigation

• Interdisciplinary collaboration and complex case review

• Healthcare program design, implementation, and outcome monitoring

• Operational workflow, process-guidance, and reference-system development

• Healthcare education, curriculum development, and practical resource design

A Track Record of Building What’s Missing

Across her career, Adjani has repeatedly developed practical solutions where usable systems, processes, or resources did not yet exist. Her work has included creating operational guidance for complex healthcare processes, developing regulatory workflows and reference systems for social-services operations, and building a diabetes intervention program from grant criteria into an operational model of care. The diabetes program was later reported to have surpassed its fiscal-year A1C goal based on clinical laboratory data.

Her independent resource development has followed the same pattern: identify a practical need, build something usable, and make that knowledge transferable. Resources she has independently developed have been purchased by customers in the United States, Australia, Canada, and the United Kingdom.

AJL Consulting Group brings that longstanding builder approach into an organization she owns- combining systems analysis, healthcare education, program development, and practical resource design.

Adjani’s Approach

• Understand the context. Listen first and establish what is actually happening before defining the problem.

• Identify the underlying problem. Distinguish the presenting concern from the issue that actually needs to be addressed.

• Establish ownership and authority. Determine who owns the responsibility, who has decision-making authority, and where accountability sits.

• Separate policy from practice. Distinguish formal policy, established procedure, actual practice, and individual discretion.

• Identify constraints and gaps. Examine what is preventing the current process, program, or situation from working as intended.

• Evaluate available mechanisms. Identify relevant options, oversight structures, escalation pathways, and other mechanisms that can move the issue forward.

• Determine what evidence is needed. Clarify what documentation, data, or other information is necessary to understand or address the issue.

• Examine administrative burden. Identify where responsibility is being shifted and determine who appropriately owns the work.

• Translate analysis into action. Organize the findings into clear decisions, recommendations, and practical next steps.

Professional Scope Notice

AJL Consulting Group provides education, independent consultation, healthcare navigation, organizational consulting, project-based analysis, and practical recommendations within clearly defined scopes of work.

AJL services do not include medical, legal, or financial advice; psychotherapy or clinical diagnosis; emergency or crisis response; ongoing case management; or legal, clinical, financial, or administrative representation. AJL may provide analysis and recommendations to support client decision-making but does not assume decision-making authority or responsibilities that belong to the client or another licensed or designated professional.