Professional Referrals

AJL Consulting Group accepts appropriate referrals from healthcare, human-service, education, disability, aging, and community professionals. Understood provides independent consultation, healthcare navigation, and application assistance directly to individuals and caregivers who need help understanding their options and identifying practical next steps.

When to Consider a Referral

• The individual or caregiver is overwhelmed by available information or next steps.

• The person needs help understanding which organization or professional owns a particular process.

• The person would benefit from an independent review of client-provided information and documents.

• The person needs approved application assistance.

• The person needs practical education and an individualized Client Action Report.

Who May Refer

• Healthcare providers and social workers

• Care managers, case managers, and community health workers

• Behavioral health and disability-service professionals

• Educational and transition professionals

• Hospitals, rehabilitation providers, home health, hospice, and community agencies

• Faith-based and nonprofit organizations

How the Referral Process Works

1. Confirm interest and consent

The individual must know about the referral and voluntarily agree to be contacted or submit their own request.

2. Submit the referral

The professional submits the approved referral form or gives the individual the direct Client Screening Form.

3. AJL reviews fit

Adjani Jenkins-Lemar reviews the request against AJL’s service scope and determines whether an available service is appropriate.

4. The individual receives service information

If the request is within scope, the individual receives information about the recommended service, fee, scheduling, and next steps.

5. Communication remains consent-based

AJL communicates with the referring professional only when the client authorizes it and the communication is appropriate to the purchased service.

Payment and Responsibility

Individual services are private-pay and are not billed to insurance. The individual remains responsible for payment unless the referring organization has arranged and confirmed organizational sponsorship in writing. A referral does not guarantee that AJL will accept the matter or that any particular outcome will occur.