AJL Consulting Group provides practical healthcare systems education for individuals, families, caregivers, professionals, and organizations. Each program turns complex information into clear, usable knowledge that supports informed decision-making, stronger communication, and practical follow-through. Programs are available in person throughout the Greater Philadelphia region and virtually for approved engagements.
AJL programs go beyond presenting healthcare information. Each program is designed to help participants understand how healthcare systems operate, recognize responsibilities and decision points, ask more effective questions, and identify practical next steps.
Programs draw on Adjani Jenkins-Lemar’s experience across healthcare settings as well as her background in program development, systems navigation, and practical resource design. Content is structured to reduce unnecessary complexity while preserving the information participants need to make informed decisions and follow through after the session.
Explains common health-insurance terms, responsibilities, costs, and questions in practical language so participants can better understand and use their coverage.
Best for: Libraries, community organizations, employers, young-adult programs, caregiver groups, and organizations serving adults who want a clearer foundation in health coverage.
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Helps individuals, families, and caregivers understand how healthcare responsibilities are divided, prepare for healthcare decisions, communicate effectively, locate appropriate resources, and move concerns through the correct process.
Best for: Community organizations, caregiver groups, libraries, senior centers, healthcare organizations, and family-support programs.
Provides a practical introduction to Medicare and related healthcare-coverage responsibilities, including the questions, documents, and next steps participants should understand.
Best for: Senior centers, libraries, caregiver organizations, community agencies, and programs serving older adults or people approaching Medicare eligibility.
Helps participants organize essential information, identify their priorities, prepare useful questions, and plan for documentation and follow-through before a healthcare appointment.
Best for: Community organizations, libraries, senior centers, caregiver programs, disability organizations, and patient-education initiatives.
Teaches participants how to move beyond receiving an answer and ask for the clarity needed to understand responsibilities, options, decisions, and next steps.
Best for: Community groups, caregiver programs, young adults, older adults, disability organizations, and consumer-health education initiatives.
Navigating Healthcare Roadblocks - How to Get Answers, Resolve Delays, and Keep Your Care Moving
Helps participants recognize repeated redirection, identify who owns the issue, locate the available accountability or escalation mechanism, document what happens, and follow the matter through.
Best for: Families, caregivers, community organizations, disability groups, healthcare consumers, and professionals supporting people across complex systems.
AJL is developing a practical healthcare navigation series for expectant and new parents. This program is not currently available for booking. Organizations interested in future updates may identify maternal health as an area of interest on the Educational Program Request Form.
A focused educational session addressing one defined topic.
A structured presentation with practical examples, participant guidance, and approved take-home resources. Pricing is based on the topic, audience, location, and customization required.
A deeper learning experience that may include case application, guided activities, demonstrations, planning tools, or professional implementation discussion. Pricing is based on program scope and included deliverables.
AJL may adapt examples, emphasis, and application activities to fit the audience and setting while preserving the approved instructional purpose, scope, and intellectual property of each program. Requests requiring substantial new curriculum development are quoted separately.
In-person educational programs are available throughout the Greater Philadelphia region, including Philadelphia, Montgomery County, Bucks County, and Delaware County. Virtual programming is available for approved engagements.
Not sure which program or format is the best fit? Submit your audience and goals, and AJL can recommend an appropriate option.